Returns

If you receive your item and decide its not what you were expecting then you can return it to us within 21 days in its original, unopened and unused state for a full refund.

If you receive a faulty item we will send you a pre-paid label for you to return the item and we will replace it as soon as possible.

Please email us at info@eco-tots.co.uk if you have any questions or queries about returns or faulty items and we will help in any way we can. We want it to be a pleasant experience shopping with us. We strive to uphold a good standard of customer service.